Complete PCI Syllabus, handwritten lecture notes, chapter summaries, unit question banks, and previous year exam questions for Community Pharmacy & Management (Theory) (ER20-22T).
Definition and benefits of patient counselling Stages of patient counselling - Introduction, counselling content, counselling process, and closing the counselling session Barriers to effective counseling - Types and strategies to overcome the barriers Patient counselling points for chronic diseases/disorders - Hypertension, Diabetes, Asthma, Tuberculosis, Chronic obstructive pulmonary disease, and AIDS Patient Package Inserts - Definition, importance and benefits, Scenarios of PPI use in India and other countries Patient Information leaflets - Definition and uses
Definition, need and role of Pharmacists in OTC medication dispensing OTC medications in India, counseling for OTC products Self-medication and role of pharmacists in promoting the safe practices during self-medication Responding to symptoms, minor ailments, and advice for self-care in conditions such as - Pain management, Cough, Cold, Diarrhea, Constipation, Vomiting, Fever, Sore throat, Skin disorders, Oral health (mouth ulcers, dental pain, gum swelling)
Legal requirements to set up a community pharmacy Site selection requirements Pharmacy designs and interiors Vendor selection and ordering Procurement, inventory control methods, and inventory management Financial planning and management Accountancy in community pharmacy – Day book, Cash book Introduction to pharmacy operation softwares – usefulness and availability Customer Relation Management (CRM) Audits in Pharmacies SOP of Pharmacy Management Introduction to Digital Health, mHealth and Online pharmacies
